98pka Privacy Policy – How We Protect Your Data

01 Information We Collect

When you use 98pka, we collect several types of information depending on how you interact with the platform. This includes information you provide directly to us as well as information that is collected automatically during your use of the site or app.

Information you provide directly:

• Full name, date of birth, and CNIC number (required for account registration and age verification)
• Mobile number and email address used during sign-up
• Payment account details such as your JazzCash or Easypaisa number, bank account name, and account number for withdrawal processing
• Profile information you choose to add, such as a display name or preferred language
• Communications you send to our support team through live chat or email

Information collected automatically:

• Device information including device type, operating system version, and unique device identifiers
• IP address and approximate geographic location derived from your IP
• Browser type, language settings, and referring URLs
• Pages visited, features used, time spent on the platform, and betting or gaming activity logs
• Session tokens and cookies used to keep you logged in and maintain platform functionality

02 How We Use Your Data

The data we collect is used for specific, legitimate purposes related to running your account and operating the 98pka platform safely and efficiently. We do not use your data in ways that are unrelated to these purposes.

When we use your data for personalisation — for example, showing you cricket betting markets or PSL promotions that are relevant to your activity — this is done entirely within the 98pka platform. Your behavioural data is not shared with or sold to any external marketing platform.

03 Sharing of Information

98pka does not share your personal information with third parties except in the following clearly defined circumstances:

• Payment processors: When you make a deposit or withdrawal, your payment details are shared with the relevant payment provider — JazzCash, Easypaisa, Raast, or your bank — strictly to complete the transaction. These providers operate under their own privacy policies and security standards.
• Game and platform providers: Some casino games, slots, and fish game titles on 98pka are provided by third-party game studios. These providers may receive anonymised session data for the purpose of game delivery and fairness auditing, but they do not receive your personal identity information.
• Security and fraud prevention: We may share data with fraud detection services or security partners if we have reasonable grounds to suspect account misuse, money laundering, or other illegal activity.
• Legal requirements: If we are required by law to disclose information — for example, in response to a valid legal order — we will comply. We will make reasonable efforts to notify you of such requests unless we are legally prevented from doing so.
• Business transfers: In the event of a merger, acquisition, or transfer of 98pka assets, your data may be transferred as part of that transaction. You will be informed of any such change and your options in advance.

04 Payment Data & Security

Given that 98pka processes real-money transactions in PKR, we take the security of payment-related data very seriously. Here is specifically how payment information is handled on our platform:

• Your JazzCash or Easypaisa mobile number is used only to process the specific transaction for which it was provided and to verify withdrawal ownership.
• Bank account details entered for withdrawals are stored in encrypted form and are only accessible to the payments team for the purpose of processing your request.
• Full card numbers are never stored on 98pka servers. Card transactions are handled directly by the payment gateway, which processes the charge and returns only a masked reference to us.
• All payment data in transit is protected using TLS encryption to prevent interception.
• Payment account details can only be updated after re-verification of your identity. This prevents unauthorised changes to your withdrawal destination.

05 Cookies & Tracking

98pka uses cookies and similar tracking technologies to keep the platform working correctly and to understand how users interact with different features. Here is a breakdown of the types of cookies we use:

• Essential cookies: These are required for the platform to function. They handle your login session, remember your preferences, and keep your account secure. You cannot opt out of essential cookies without also being unable to use the platform.
• Analytics cookies: These help us understand which pages are most visited, where players spend time, and where technical issues occur. This data is aggregated and anonymised — it is not linked to your personal identity.
• Functional cookies: These remember your preferences — such as your preferred game category or notification settings — so you do not have to set them every time you log in.

We do not use third-party advertising cookies or tracking pixels that would share your activity with external ad networks. If you use the 98pka Android app, similar local storage mechanisms are used in place of browser cookies, serving the same essential and functional purposes.

You can manage or clear cookies through your browser settings at any time. Please note that clearing essential cookies will log you out of your account and may reset certain preferences.

06 Data Retention

We retain your personal data for as long as your account is active and for a defined period after account closure. The retention period for different categories of data is as follows:

• Account information (name, CNIC, contact details): Retained for the duration of your account plus a minimum of 5 years after closure to meet anti-money laundering record-keeping standards.
• Transaction records (deposits, withdrawals, betting history): Retained for a minimum of 5 years from the date of each transaction.
• Support communications: Retained for up to 2 years from the date of the conversation unless the matter involves an ongoing dispute, in which case records are retained until resolution.
• Session and device logs: Retained for up to 12 months for security and fraud detection purposes.
• Marketing preferences: Updated in real time when you change your opt-in or opt-out status. Preference history is retained for audit purposes.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. We do not retain data longer than necessary.

07 Your Rights

As a registered player on 98pka, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your account details and a description of your request.

• Right to access: You can request a copy of the personal data we hold about you at any time. We will provide this within a reasonable timeframe, typically within 30 days.
• Right to correction: If any of your personal data is inaccurate or out of date, you can request that we correct it. Some corrections — such as a change of CNIC — may require re-verification.
• Right to deletion: You can request that we delete your account and associated personal data. Note that certain data (such as transaction records) may need to be retained for legal compliance even after account closure.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances, for example while a dispute is being resolved.
• Right to withdraw consent: Where we process your data based on consent (such as for marketing messages), you can withdraw that consent at any time.
• Right to object: You can object to certain types of data processing, including direct marketing. We will act on this request promptly.

08 Protection of Minors

98pka is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age is verified during registration through CNIC submission, and any account found to belong to a minor is closed immediately.

If you believe that a minor has registered on 98pka using false information, please contact our support team immediately so we can investigate and take appropriate action. The safety of young people is something we take very seriously and we have zero tolerance for underage account registrations.

09 How We Secure Your Data

Data security is a core part of how 98pka operates. We have put in place a range of technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

• All data transmitted between your device and 98pka servers is encrypted using TLS (Transport Layer Security).
• Sensitive data stored on our servers — including CNIC records and payment details — is encrypted at rest.
• Access to personal data within the 98pka team is restricted on a need-to-know basis. Not all staff members have access to all data categories.
• We conduct regular internal security reviews and maintain logs of data access to detect any unusual activity.
• Two-factor authentication is available for account login to add an extra layer of protection beyond your password.
• In the event of a data breach that affects your personal information, we will notify you as quickly as practicable and provide guidance on steps you should take.

While we take all reasonable precautions, no system is completely immune to security risks. We encourage you to use a strong, unique password for your 98pka account and to avoid using the same password across multiple platforms.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, legal requirements, or improvements to our data practices. When we make significant changes, we will notify registered players through the platform or via their registered mobile number or email address.

The revised policy will always be published on this page with an updated effective date at the top. We encourage you to review this page periodically so you remain informed about how your data is being handled. Your continued use of 98pka after any update to this policy constitutes your acceptance of the revised terms.

Minor clarifications or editorial corrections that do not materially change your rights or how your data is processed will be updated without separate notification, though the effective date will still be revised.

11 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how 98pka handles your personal data, please get in touch with our support team. We aim to respond to all privacy-related queries within 2 business days.

• Support email: [email protected]
• Live chat: Available 24/7 directly on the 98pka platform after login
• Response time: Privacy and data requests are typically handled within 2–5 business days

When contacting us about a data request, please include your registered mobile number or username so our team can locate your account promptly. For security reasons, we may need to verify your identity before processing certain requests such as data access or deletion.